Rated for 100,000 hours, backed by a 7-year warranty!
Leading Edge Service Warranty
At Leading Edge Decorative Lighting, we’re proud to offer an outstanding 7-year service warranty on all Oelo permanent holiday lighting installations. Our dedication to delivering top-quality products and services is reflected in this warranty, ensuring you get long-lasting performance and peace of mind. We stand by our commitment to providing one of the best warranties available, because we believe in delivering exceptional value to our customers.
LIFETIME LED Replacement Warranty
When you choose Leading Edge for your permanent holiday lighting installation, your home will shine bright for years to come. We install industry-leading Oelo LED products that are built to last over 100,000 hours. This translates to worry-free operation for over 22 years, assuming 12 hours of daily use.
Our Lifetime LED Replacement Warranty guarantees that if any Oelo LED stops working within the expected lifetime, we will replace it absolutely free. You can enjoy the brilliance and energy savings of LED lighting without compromising on quality or longevity.
Leading Edge uses only premium quality LEDs and components designed to withstand weather elements and voltage fluctuations. Our expert technicians ensure secure and proper installation to avoid any damage or external factors that could cause premature failure.
Oelo Product Warranty
1. Oelo Full Coverage Period – 1 YEAR
During the permanent structural lighting system coverage period of this warranty, Oelo will, at its option and subject to certain limitations, compensate you to either repair or replace products that Oelo determines are defective. The determination of whether or not the product is defective shall be made by Oelo in its sole discretion with consideration given to the overall performance of the product. The compensation provided by Oelo is limited to the cost of replacing Oelo brand lighting products and the labor directly required to repair or replace such defective parts as reasonably determined by Oelo Lighting. Our compensation will not cover any underlayment, soffit, metalwork, sheetrock, flashings, or other related work. The Oelo permanent lighting system coverage period does not apply to damage caused by conditions or handling beyond our control, as further detailed below.
2. Component-Only extended coverage – Subsequent Years
Once the first year of Oelo Permanent Structural Lighting System coverage has expired, component-only coverage will begin. Oelo lighting system parts will be covered during the remaining period. Labor is not included. We will take into account the number of years of use from the original installation date through the date of your claim and reduce the amount of compensation accordingly. We will provide coverage from the date of your claim to the end of the applicable warranty period for the following manufacturing defects:
LED board failure and lens clouding and yellowing.
3. Transferability of This Warranty
(Note: Based on Original Installation Date)
You can transfer this warranty one (1) time, anytime during the life of the warranty. For this warranty to be transferred, the new Owner must contact Oelo at 970-212-3670 within sixty (60) days after the date of the real estate transfer to obtain the benefits of this warranty. Proof of purchase of the Oelo lighting product and the installation date must be submitted at the same time. If the transfer takes place within the first year of full coverage, the second Owner is entitled to the same coverage as the original Owner. If the transfer occurs after the non-prorated period, the balance of this warranty shall be reduced to a two (2) year period after the date of ownership change. If there is a manufacturing defect during this two (2) year-period, our compensation to the second Owner will be based only on the reasonable cost of replacement parts reduced by the amount of use the second (2nd) Owner and the original Owner have enjoyed from the original installation date through the date of your claim.
For full warranty terms and details, please call 970-212-3670 or visit www.oelo.com/warranty
Submit the digital transfer form within sixty (60) days after the date of the real estate transfer to obtain the benefits of this warranty.
For troubleshooting help, we have provided several step-by-step guides to help you with the resolution process based on your specific issues.